Bexley SEND IASS, Civic Offices, 2 Watling Street, Bexleyheath, DA6 7AT

Who are IASS and how can we help you?

Who we are

Bexley IASS provide free, impartial and confidential information, advice and support on anything related to your SEND needs in education, health and social care.

We offer support to SEND young people aged 16-25 years. If you are under 16 your can ask your parent carer to contact us and we will speak to both of you.

What does impartial mean:

Impartial means‘not favouring one person or group more than another; fair; unbiased’

By this we mean that we act separately, with no influence or control from either the local authority or the Clinical Commissioning Group in our area. This makes sure we remain  ‘at arm’s length’ from the local authority.

What does confidential mean:

Confidential means that you do not tell other people.

Everything that we talk about in our meetings will be kept private. This means we will not share your information with other people outside the IASS service, including parents, teachers or social workers.

  • you give us permission by saying it is ok, or,
  • we think that someone might be in danger of being hurt. In that case, we would need to tell someone to make sure that everyone is safe. We would talk to you about this before we do anything. 

What We Do

  • Talk to you about how to get extra support from your school or college ( this is called SEN Support )
  • Provide advice about how to apply for an Education, Health and Care Plan
  • Support you on exclusions
  • Answer your questions related to any Education, Social Care and Health support you may be receiving
  • Help you to prepare for meetings and ensure your opinions are heard
  • Explain your options when you turn 16
  • Explain your options when you turn 18
  • Discuss with you your rights in education, training & employment up to 25 years of age
  • Signpost you to local supportive organisations


We Will Not

  • Contact other people on your behalf without your consent
  • Pass your information on to other organisations without your consent
  • Make decisions on your behalf
  • Attend meetings for you

The helpful short video below will explain what the Information, Advice and Support Service (IASS) can do for you. (4.54minutes)

The short video below has been made by young people to answer some frequently asked questions on how the Information, Advice and Support Service (IASS)can help. (6.30 minutes )

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